A dynamic and fast-paced organisation operating within a multi-branch environment is seeking a hands-on individual to oversee capturing and credit control functions across departments. The role is responsible for managing daily operations, ensuring accuracy in financial and administrative processes, and supporting both finance and operational teams. This position plays a key role in maintaining system integrity, coordinating with branches and management teams, and driving performance through reporting, task delegation, and continuous process oversight
Minimum Requirements:
Grade 12 (Matric)
Degree or Diploma in a relevant field (advantageous)
Minimum 4+ years' experience in a supervisory role within an administrative environment
Strong computer literacy (iQ Retail, SAGE, MS Office - Outlook, PowerPoint)
Intermediate to Advanced Microsoft Excel skills
Strong language skills with good grammar and punctuation
Ability to work overtime when required
Willingness and ability to travel
Duties and Responsibilities:
Manage changes to client accounts
Report on statistics and targets for both departments and branch capturing
Delegate daily tasks to team members
Maintain pricelists on the system
Liaise with branches, agents, managers, and zone managers
Oversee and manage all functions within both departments
Complete ad hoc assignments as required
Compile information packs for agent and branch investigations
Process refunds prior to payments
Handle batch creation processes
Manage Laminin SMS Portal functions, including creating SMS sheets
Assist Finance and Operations with related matters, including journals (debit/credit)
Build and generate reports