Cash Distribution Specialist (CDS) at INTERSOS

Job Purpose


The Cash Distribution Specialist is responsible for the technical design, implementation, and oversight of cash and voucher assistance (CVA) programmes.
The role ensures that assistance is delivered in a timely, secure, and accountable manner, aligned with humanitarian standards and market conditions.
The Specialist will optimize delivery mechanisms, strengthen financial controls, and ensure that cash interventions uphold beneficiary dignity while supporting local economies.


Responsibilities
Programme Design & Market Analysis:


Lead feasibility assessments, including market functionality, price monitoring, and supply chain analysis.
Analyze financial service provider (FSP) capacity and digital infrastructure (e.g., mobile money, banking systems) to determine the most appropriate delivery modality.
Contribute to response design by recommending transfer values, modalities, and targeting approaches based on evidence.


Implementation & Cash Delivery:


Oversee end-to-end cash distribution processes, ensuring compliance with organizational SOPs and donor requirements.
Supervise beneficiary registration, verification, and data management processes, ensuring accuracy and data protection.
Manage relationships with FSPs (banks, mobile network operators, fintech providers) and monitor service delivery performance.
Ensure proper issuance and tracking of transfer mechanisms (cash, vouchers, e-cards, SIM cards, etc.)


Monitoring, Evaluation, & Risk Management:


Design and Oversee Post-Distribution Monitoring (PDM) and outcome monitoring to assess effectiveness, utilization, and protection risks.
Identify, assess, and mitigate risks related to fraud, diversion, data breaches, and beneficiary protection.
Strengthen and manage Complaint and Feedback Mechanisms (CFM), ensuring accessibility, confidentiality, and timely resolution.
Ensure compliance with anti-fraud policies, audit requirements, and financial accountability standards.
Maintain real-time databases of disbursements and reconciliations.


Reporting & Coordination:


Represent the organization at Cash Voucher Working Group (CWG) meetings with other NGOs and UN agencies.


Position Requirements
Education:


BSc / HND in Business Administration, Accounting or Social Science Courses.


Professional experience:


3 - 5 years' experience in cash and voucher assistance or humanitarian programme implementation.
Proven experience managing large-scale cash distributions and working with FSPs.


Professional requirements:


Essential computer literacy (word, excel and internet).


Personal requirements.


Service orientation
Behavioural flexibility
Results and quality orientation
Teamwork and cooperation
Stress Management
Commitment to INTERSOS principles.


Languages:


Mission language is essential. Local working language desirable.