Main Function
The Cashier will be responsible for handling customer payments, processing transactions accurately, and maintaining proper cash records within the organization.
The role requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced hospitality environment.
Role Responsibilities
Transaction Processing:
Receive and process customer payments accurately.
Issue receipts and maintain proper transaction records.
Balance cash registers and reconcile daily sales.
Handle POS systems and payment platforms efficiently.
Customer Service:
Attend to customers professionally and courteously.
Respond to customer inquiries regarding payments and transactions.
Maintain a positive and welcoming attitude.
Financial Accountability:
Ensure accuracy in cash handling and transaction processing.
Report discrepancies and operational issues promptly.
Maintain confidentiality and accountability for financial transactions.
Operational Support:
Support restaurant, bar, and front desk operations where necessary.
Maintain cleanliness and organization of cashier stations.
Follow company financial and operational procedures.
Qualifications and Requirements
Education and Certifications:
OND, HND, or Bachelor's degree in Accounting, Business Administration, or related discipline.
Experience:
1 - 3 years' experience as a cashier or in a related role.
Must have relevant experience in hospitality, restaurant, lounge, supermarket, or retail operations.
Skills
Financial and Technical Skills:
Basic accounting and numerical skills.
Proficiency in POS systems and Microsoft Office tools.
Strong attention to detail and accuracy.
Communication and Customer Service Skills:
Excellent customer service and interpersonal skills.
Ability to work under pressure in a fast-paced environment.
Honest, reliable, and professional.