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Chief Advisor Business Analysis - SAP COE (12 Months FTC Contract) at Eskom Communications

Eskom Communications
October 10, 2026
Full-time
On-site
Behavioral


Professionalism
Honesty
Integrity
Trustworthiness


Leadership


Customer orientated
Results orientated
Strategy development
People management
Client service focus


Knowledge


Relationship between SAP data management and business processes
Data management
Data quality
Eskom information systems
Customer services business processes
SAP Technical database
Customer service and SAP products
Advanced work knowledge of Microsoft SAP
Good work knowledge of SAP


Skill


Communication and presentation
Good decision making
Report writing
Attention to detail
Planning and organisational
Strong analytical and problem-solving
Group facilitation and conflict resolution
Research
Management consulting
Function at executive level
Interpersonal
High business acumen
Critical and strategic thinker


Key Responsibilities


Develop and implement a structured problem solving and decision-making methodology, tools and techniques.
Collaborate with project teams, provide advisory services for problem solving and decision-making methodologies and design effective presentations.
Develop and maintain user manuals and provide training.
Provide personal leadership.
Provide personal development.
Provide external leadership


Minimum requirements
Qualification(s):


B Degree/BTech/National Higher Diploma/Advanced Diploma in Information Systems/Analytics/Commerce/Science/Engineering/Statistics/Business Management at NQF7 with 360 credits


Related Minimum Experience:


Minimum of 7 years of Industry related experience and track record in data analytics management, data analytics tools and reporting and interpretation.

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