Overview
FMR Agency is recruiting an experienced and execution-driven Chief Operating Officer to oversee operational performance and drive business growth within a fast-growing fashion and retail organization.
The ideal candidate will be responsible for managing daily operations, implementing scalable systems, improving efficiency, and aligning operational execution with business strategy.
This role requires a hands-on leader who can drive performance, build structure, and manage cross-functional teams.
Ultimately, you will drive operational efficiency, improve organizational performance, and support business expansion.
Key Responsibilities
Oversee daily business operations across departments and locations
Translate leadership strategy into operational execution
Implement systems, processes, and frameworks to support business growth
Establish operational KPIs and performance monitoring systems
Drive operational efficiency and productivity improvements
Lead and manage cross-functional teams across departments
Identify operational bottlenecks and implement solutions
Monitor operational costs and resource allocation
Support business expansion and new market initiatives
Strengthen collaboration across departments
Drive accountability and performance across leadership teams.
Requirements
Bachelor's Degree in Business Administration, Management, or related fields
MBA or postgraduate qualification is an added advantage
Minimum of 7 years' experience in operations or business leadership roles
Proven experience managing multi-functional teams
Experience working in fast-paced or scaling organizations
Experience within retail, fashion, or FMCG industries is preferred.