Our client in the Specialised Insurance Services in Roodepoort is looking for Claims Consultants. Proactive, critical-thinking individuals, who will be able to contribute positively to the claims handling process and provide exceptional communication to policyholders
Minimum requirements:
Completed degree, preferably BCom
Very strong academic results
Fluent in English and Afrikaans
Must possess excellent written and verbal communication skills
Must be proactive, with a positive and friendly attitude
Must be computer literate
Must be professional
Excellent interpersonal and administration skills
Exceptional client service
Must be able to communicate with various clusters of the business (various departments as well as service providers)
No relevant experience necessary
Providing advice to policyholders on making a claim and the processes involved
Collecting accurate information and documents to proceed with the claim
Responsible for the management of a claim from submission to completion
Monitoring the progress of a claim
Taking responsibility for productivity and profit
Providing exceptional client service while confirming the extent as well as the validity of a claim