Client Services Administrator (6 Months Fixed Term Contract) (Parktown) at Rand Mutual - RMA

Description

THE JOB AT A GLANCE


As the Client Service Administrator, you will be reporting into the Team Leader: New Business. Your role is to support sales team with all related administrative and coordination functions for effective and efficient service delivery to all stakeholders.


WHAT WILL YOU DO?


General administration support to Key account Executive
Standby assistance to Key account executive
Telephonic and e-mail query management
And effective feedback to clients
NON-COID New business management and professional feedback
Weekly and monthly reports management
Provide data and guides to help the sales team
Develop and monitor performance indicators
Manage sales tracking tools and report on important information
Keep record of sales trends
Liaise with Key account executive to develop specific sales strategies and ensuring happy clients
Stay up to date with new product and feature launches and ensure sales team is on board
Inter department enquiry management
Excellent customer service and effective communication.


WHAT YOU'LL BRING TO THE TABLE?


Grade 12 qualification/Matric Certificate
NQF5/Diploma in Business Management
3 years sales administrative support experience
Advanced Computer literacy - MS Office skills
Ability to organise
Ability to work under pressure
Attention to detail and accuracy skill
Verbal and written communication skills
Professional personal presentation skills
Customer centricity
Information management skills
Organising and planning skills
Coordinating meetings
High Numeracy skills


Closing date: 25th June 2026