Position Summary
The Clinic Manager plays a key leadership role in the establishment, launch, and ongoing operation of the clinic. This position is responsible for developing and implementing operational protocols, managing daily clinic operations, ensuring regulatory compliance, and supporting staff performance. The Clinic Manager works closely with the Medical Director to build sustainable systems that support high-quality patient care.
Foundational Collaboration & Local Presence
This is a founding, on-site leadership position requiring close, daily collaboration with the Medical Director
The Clinic Manager and Medical Director will function as a joint leadership team during clinic establishment, protocol development, and operational launch
This role requires physical presence in Akure, Ondo State and active participation in pre-opening planning, staff training, and clinic readiness activities
Candidates must be available to begin work 6-8 weeks prior to clinic opening (planned for June) to support foundational setup and system development
This position is not remote
Key Responsibilities
Clinic Establishment & Operational Protocol Development
Lead the development, documentation, and implementation of non-clinical operational protocols, policies, and SOPs, including:
Facility operations and maintenance
Human resources processes
Patient registration, scheduling, and flow
Medical record management and data protection
Financial and administrative workflows
Coordinate clinic readiness activities prior to launch
Support clinic licensing, inspections, and regulatory submissions
Work in close partnership with the Medical Director to ensure operational systems effectively support safe, high-quality clinical care
Operations & Facility Management
Oversee daily clinic operations following launch
Ensure facility safety, cleanliness, and operational readiness
Coordinate utilities, vendors, and maintenance services
Human Resources & Staff Leadership
Assist with recruitment, onboarding, and staff training
Conduct bi-annual one-on-one meetings with staff
Provide real-time performance feedback and support
Ensure staff compliance with training and regulatory requirements
Foster a positive, respectful, and productive work environment
Financial & Inventory Management
Develop and monitor clinic budgets in collaboration with leadership
Ensure financial compliance and cost control
Oversee procurement and vendor relationships
Manage ongoing medical supply inventory using structured systems (e.g., Kanban or equivalent)
Regulatory Compliance & Reporting
Ensure clinic operations comply with applicable Nigerian healthcare regulations and standards, including those issued by the Federal Ministry of Health (FMoH), National Primary Health Care Development Agency (NPHCDA), Ondo State Ministry of Health, and relevant Local Government Area health authorities
Maintain documentation required for inspections, audits, and renewals
Support reporting obligations to health authorities and organizational leadership
Required Qualifications
Bachelor's degree required; preference for healthcare administration, health services, or related fields
A master's degree is an advantage
Minimum of 3 years of management experience and experience working in a healthcare setting
Experience developing operational workflows, policies, or SOPs
Strong leadership, organizational, and problem-solving skills
Computer proficiency and experience with electronic health records
Preferred Qualifications
Experience establishing or managing healthcare facilities
Familiarity with Nigerian healthcare regulatory systems
Experience working with NGOs or nonprofit healthcare organizations
Compensation & Benefits
Monthly compensation range: ÃÂâÃÂÃÂÃÂæ180,000 - ÃÂâÃÂÃÂÃÂæ230,000, commensurate with experience, qualifications, and operational leadership responsibilities
The upper end of the range reflects the expected compensation for a candidate leading clinic establishment, protocol development, and ongoing operations
This is a founding operational leadership role, with responsibilities beginning prior to clinic opening
Benefits and additional allowances (if applicable) will be discussed with shortlisted candidates as the clinic's benefits structure is finalized