About the Role
As a Process Architecture & BPM Capability Specialist, you will be responsible for defining, implementing, and evolving the enterprise process architecture and BPM capability across the organisation. You will enable end-to-end traceability from strategy to execution while supporting data-driven optimisation, automation, governance, and operational excellence.
This strategic role is critical in enabling the organisation's transformation agenda by establishing a robust enterprise process architecture and BPM capability, improving decision-making, optimising costs, increasing operational efficiency, reducing risk, and strengthening delivery performance across federated tribes.
Key Responsibilities
Define and maintain enterprise process architecture across all levels (L0 - L4), aligned to business strategy and value chains
Establish and govern a single source of truth for process models, taxonomy, and standards
Design and implement BPM governance frameworks, process ownership structures, and operating models
Lead enterprise BPM maturity uplift initiatives and embed governance, compliance, and audit readiness
Own and optimise process platforms such as ARIS, Celonis, or equivalent tools
Enable end-to-end traceability across business processes, systems, data, and controls
Collaborate closely with Solution Architects and Enterprise Architects to ensure alignment between process design and system architecture
Ensure process models explicitly reflect system interactions, integration points, and data flows
Identify process inefficiencies, automation opportunities, and optimisation potential
Define and track process performance metrics including cost, cycle time, automation, and compliance
Build and support a Process Engineering Community of Practice (CoP)
Provide training, standards, and modelling guidance to ensure consistent adoption
Minimum Requirements
Proven experience in enterprise process architecture design and BPM capability implementation
Strong knowledge of BPMN modelling standards and process lifecycle management
Hands-on experience with ARIS, Celonis, or equivalent BPM/process mining tools
Experience linking business processes to systems, applications, data, and architecture artefacts
Experience working with Solution Architecture and/or Enterprise Architecture teams
Understanding of system integration patterns and end-to-end traceability (process to system to data)
Strong analytical capability, stakeholder engagement, and influencing skills
Ability to work independently and deliver across multiple business areas
Advantageous Experience
Banking or financial services experience
Experience in federated or agile delivery environments
Exposure to process mining, automation, and digital transformation initiatives