Main Responsibilities:
Contact clients by phone to collect overdue payments.
Negotiate repayment plans with clients.
Accurately record call content.
Achieve daily and monthly collection targets.
Professionally handle client objections.
Report difficult cases when necessary.
Job Requirements:
1-3 years of debt collection experience.
Excellent communication skills (fluent in English).
Basic computer skills (Excel/CRM).
Ability to work under pressure.
High self-discipline and high attendance rate.
Salary: 18,000 Kenyan Shillings + Performance Bonus.