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Commercial Analyst FP&A (Individual Contributor) at Teleperformance Kenya
Teleperformance Kenya
October 1, 2026
Full-time
On-site
Summary
The role of a Commercial Analyst is to ensure service delivery in accordance with the defined SLAs/KPIs. Ensure to deliver performance that meets or exceeds the Service Level Agreement in terms of quality and efficiency; assist the FP&A Leader on resolving issues; generates ideas for and participates in process improvement opportunities.
The Analyst will be responsible for timely completion of activities as part of the FP&A/Reporting function, which would include business unit, country, region and global financial reporting; managing financial planning process for forecasts and budgets; period-end close & reporting; ensuring accuracy and speed of financial reporting; help setting up actionable financial reporting for Business leaders.
Key Responsibilities
Responsible for Budgeting, Reforecasts, Financial Commitment Process
Manage change to deliver on stricter Timelines and being Accurate under Pressure
Supports profit improvement activities driving significant gains
Excels in analyzing profitability data and uncovering actionable insights
Work with India FP&A Leaders & TPUKISSA Finance to implement strategies to present actionable financial information to business leaders
Implement best practices in the FP&A/Reporting function, documenting policies and procedures for the process
Cost savings to FP&A/Reporting processes directly under purview
Working with a strong team of analysts within the Verticals and FP&A function, including being involved in any Ad-hoc requests.
Competencies
Good Analytical and Quantitative skills
Good financial modelling skills, along with understanding of financial reporting
Must be detail-oriented and have the ability to perform in pressurized situations
Ability to effectively interact with and present ideas to people across different functions
Good Communication skills
Take accountability for delivery results and meeting deadlines
Additional tasks as requested by management and stakeholders
Qualifications
3+ years of experience in Finance
1-2 years of experience in Financial Planning & Analysis/MIS or Financial Management reporting
Bachelor's in Commerce / BBA Preferred (Any Financial Graduation program accepted)
Proficient in MS Excel and experience in working with an ERP/Financial System
Experience of working on BI tools like Power BI, Cognos/Planning Analytics is preferred
18 months tenure within Teleperformance
Matric Equivalent
Clear disciplinary record
The role of a Commercial Analyst is to ensure service delivery in accordance with the defined SLAs/KPIs. Ensure to deliver performance that meets or exceeds the Service Level Agreement in terms of quality and efficiency; assist the FP&A Leader on resolving issues; generates ideas for and participates in process improvement opportunities.
The Analyst will be responsible for timely completion of activities as part of the FP&A/Reporting function, which would include business unit, country, region and global financial reporting; managing financial planning process for forecasts and budgets; period-end close & reporting; ensuring accuracy and speed of financial reporting; help setting up actionable financial reporting for Business leaders.
Key Responsibilities
Responsible for Budgeting, Reforecasts, Financial Commitment Process
Manage change to deliver on stricter Timelines and being Accurate under Pressure
Supports profit improvement activities driving significant gains
Excels in analyzing profitability data and uncovering actionable insights
Work with India FP&A Leaders & TPUKISSA Finance to implement strategies to present actionable financial information to business leaders
Implement best practices in the FP&A/Reporting function, documenting policies and procedures for the process
Cost savings to FP&A/Reporting processes directly under purview
Working with a strong team of analysts within the Verticals and FP&A function, including being involved in any Ad-hoc requests.
Competencies
Good Analytical and Quantitative skills
Good financial modelling skills, along with understanding of financial reporting
Must be detail-oriented and have the ability to perform in pressurized situations
Ability to effectively interact with and present ideas to people across different functions
Good Communication skills
Take accountability for delivery results and meeting deadlines
Additional tasks as requested by management and stakeholders
Qualifications
3+ years of experience in Finance
1-2 years of experience in Financial Planning & Analysis/MIS or Financial Management reporting
Bachelor's in Commerce / BBA Preferred (Any Financial Graduation program accepted)
Proficient in MS Excel and experience in working with an ERP/Financial System
Experience of working on BI tools like Power BI, Cognos/Planning Analytics is preferred
18 months tenure within Teleperformance
Matric Equivalent
Clear disciplinary record