Commercial Manager, B2B Partnerships at AGSOL

The Role


This is not a traditional account management role. You will lead and own AGSOL's strategic partnerships with key distributors across Africa, and beyond. This role carries end-to-end accountability for distributor performance, spanning revenue growth, operational execution, and end-user outcomes.


You will play a central role in shaping Agsol's B2B and B2B2C strategy and how we scale through distributors. Your mandate is:


Drive revenue (sell-in)
Ensure products reach and work for customers (sell-through)
Build systems that scale across distributors and markets
Ensure excellent distributor and end consumer experience


Responsibilities

Own Key Distributor Relationships


Own senior-level relationships with key distributors, influencing decision-making across commercial, operational, and strategic priorities
Build trust across commercial, operations, and aftersales teams
Run regular contract performance reviews and joint planning sessions


Drive Sell-In & Sell-Through


Own commercial performance across distributor accounts, including revenue growth, pipeline development, and long-term account expansion
Track how products move through distributor networks to end consumers
Identify and fix bottlenecks in last-mile distribution


Manage Stock & Forecasting


Take ownership of inventory strategy across distributor markets, ensuring disciplined stock allocation, forecasting, and working capital efficiency
Prevent both stock-outs and overstocking
Coordinate closely with internal supply chain teams


Own the Consumer Experience


Be accountable for consumer outcomes, ensuring Agsol products consistently deliver value in the field and drive repeatable demand
Gather feedback from the field and identify recurring issues
Work cross-functionally to resolve systemic problems


Warranty and After Sales Management


Drive high compliance with warranty registration
Ensure distributors have the parts, processes, and training to support customers
Monitor issue resolution times and service quality
Strengthen after sales systems across markets


Build Scalable Systems


Define and implement Agsol's distributor operating model, building scalable systems across commercial, operational, and after-sales functions.
Improve processes across:
Stock management
Warranty tracking
After-sales support
Build simple, practical systems that can be replicated


Experience


5 - 10+ years in account management, commercial, or operations roles
Experience in distributed businesses (energy, FMCG, agri, etc.)
Multi-market experience in Africa is a strong advantage


Skills


Commercially sharp, but operationally grounded
Strong analytical and problem-solving ability
Excellent relationship builder and communicator
Systems thinker - able to fix root causes, not just symptoms


Attributes


High ownership and accountability
Comfortable in both field and strategic environments
Practical, hands-on, and solutions-oriented
Motivated by improving real outcomes for customers