Communications Assistant at RefuSHE

Job Purpose  


The Communications Assistant will provide operational and creative support to the Communications team in developing and disseminating compelling content across digital, print, and media platforms. The role supports documentation of program impact, storytelling, social media management, photography and videography coordination, and internal and external communications.  
The position ensures consistent, ethical, and impactful communication aligned with RefuSHE's brand, safeguarding principles, and advocacy priorities.  


Key Responsibilities  

Content Creation and Storytelling  


Support development of compelling human-interest stories, case studies, and impact narratives.   
Assist in writing, editing, and proofreading communication materials including newsletters, blogs, and reports.   
Capture and document program activities, ensuring ethical storytelling standards are upheld.   
Support creation of content highlighting refugee girls and young women's voices and achievements.   


   Digital Communications and Social Media  


Assist in managing RefuSHE's social media platforms (e.g., Facebook, Instagram, LinkedIn, X).   
Schedule and publish content in line with the communications calendar.   
Monitor engagement and respond to basic audience interactions where appropriate.   
Support development of visual and written content for digital campaigns.   
Track basic social media analytics and engagement trends.   


Photography, Videography, and Multimedia Support  


Support coordination of photography and videography during program activities.   
Assist in organizing media assets, photo libraries, and consent documentation.   
Help edit basic photos and videos for digital and reporting use.   
Ensure proper storage and labelling of multimedia materials.   


Media and External Relations Support  


Support preparation of media briefs, press materials, and visibility content.   
Assist in coordinating media visits, interviews, and public events.   
Maintain updated media contact lists and communication databases.   
Support dissemination of organizational messages and campaigns.   


Branding and Visibility  


Ensure consistent application of RefuSHE branding guidelines across materials.   
Support production of visibility materials such as posters, flyers, and banners.   
Assist in event branding and communication support for organizational activities.   


Documentation and Reporting  


Support documentation of program activities for reporting and donor communication.   
Assist in compiling communications reports and performance summaries.   
Maintain organized digital archives of communications materials.   


Safeguarding and Ethical Communications  


Ensure all communications adhere to safeguarding, consent, and ethical storytelling standards.   
Protect the dignity, privacy, and identity of program participants.   
Ensure informed consent is obtained and documented before capturing stories or images.   
Promote trauma-informed and respectful representation of refugees and vulnerable populations.   


Qualifications and Experience  

Education  


Diploma in: Communications Journalism, Public Relations, Media Studies ,Development Studies, Marketing, Or related field   


Experience  


Minimum 1 - 2 years' experience in communications, media, journalism, or digital content creation.   
Experience working with NGOs or development organizations is an added advantage.   
Experience in photography, videography, or social media management is desirable.   
Experience working with refugee or vulnerable communities is an added advantage.