Applicants should have:
A Bachelor's degree in Communications, Marketing, Hospitality, Business Administration, or a related field (or equivalent practical experience).
Between 2 and 5 years of experience in community management, customer experience, hospitality, event management, or another member-facing role.
Proven experience managing social media accounts with measurable growth and engagement.
Previous experience in a co-working space or membership-based organisation is an added advantage.
Experience planning and coordinating physical events.
What You'll Be Doing
As the Community Manager, you will:
Build strong relationships with members and create an engaging community.
Welcome and onboard new members while ensuring they have a great experience.
Plan and organise networking sessions, workshops, and community events.
Manage Falcon Aero's social media platforms, including Instagram, TikTok, LinkedIn, and Facebook.
Create engaging content and promote community activities across digital platforms.
Monitor engagement, prepare monthly reports, and support community growth.
Resolve member concerns professionally while maintaining a positive environment.
Work closely with internal teams, partners, and vendors to deliver successful events.
Skills Required
Excellent communication and interpersonal skills.
Strong organisational and event management abilities.
Experience using Canva and social media management tools such as Meta Business Suite, Later, or Hootsuite.
Good analytical and reporting skills.
Strong problem-solving and conflict-resolution abilities.
A proactive attitude with a genuine passion for community building.