Community Outreach Officers - Machakos at CIC Insurance

Key Responsibilities


Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC's outreach channels.
Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
Target Achievement: Consistently achieve individual and team sales targets while upholding CIC's brand values, customer satisfaction, and policy persistency.


Qualifications


Minimum of a Diploma in a business-related field.
A Bachelor's degree is desirable.
Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance - AIIK/CII/LOMA) are an added advantage.
Excellent communication, presentation, and interpersonal
Strong negotiation and problem-solving
Proven experience in community engagement, sales, or field mobilization will be an advantage.
Age: 25 years and above.