Key Responsibilities
Content Creation:
Create daily content (reels, carousels, stories, posts) for Instagram, TikTok, Facebook & LinkedIn
Develop product education & beauty tip content
Create campaign content for product launches & promos.
Community Management:
Respond to comments & mentions across all platforms
Manage customer queries and route leads to sales
Enforce brand tone and response time standards.
Growth & Engagement:
Run polls, Q&As, giveaways & interactive content
Build loyal community around Perfect Trust brands
Increase repeat engagement.
Collaboration:
Work with graphics designer on e-commerce campaigns and agency on brand activations across the business
Support influencer collaborations, UGC and PTC BA Squad.
Reporting:
Submit weekly performance report on growth, engagement & leads.
Crisis Management:
Handle negative comments and escalate when appropriate.