Content & Production Officer (Multimedia & PR) at Zamara Kenya

KEY ROLES AND RESPONSIBILITIES


Achieving Zamara's ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team.
We are looking to onboard a Content and Production Officer to support the execution of video, multimedia, and content initiatives while driving PR, internal communications and media engagement across owned, earned and paid channels. The role ensures consistent storytelling, strong stakeholder visibility, and timely delivery of content.


Key Responsibilities include:




Content Production & Delivery (40%)


Coordinate video and multimedia production from brief to final delivery
Support execution of shoots, edits and post-production processes
Ensure outputs align to brand standards and campaign objective


PR, Media & Stakeholder Engagement (30%)


Support development and execution of PR plans for campaigns and key initiatives
Liaise with media to secure and manage earned coverage, including interviews and feature placements
Develop and support thought leadership content (op-eds, blogs, articles) for both the business and key spokespeople
Assist in drafting press releases, press packs, media briefs and internal communications
Coordinate content across owned channels (website, social, internal platforms) and support paid amplification where required
Track media coverage and maintain up-to-date media contact lists
Support internal engagement initiatives (townhalls, campaigns, employee storytelling)
Provide support in crisis communication readiness and response (monitoring, drafting holding statements, coordinating internal and external messaging across online and offline channels)


Project Coordination & Pipeline Management (15%)


Track content and campaign pipeline across multiple projects
Maintain clear status updates (in progress, scheduled, not started)
Ensure alignment to marketing calendar and delivery timelines


Vendor & Creative Support (10%)


Coordinate with external creatives, production partners, and media partners
Support briefing, feedback, and approvals processes
Monitor quality and adherence to scope


Content Asset Management & Reporting (5%)


Organize and maintain content libraries and backups (cloud + physical)
Provide basic reporting on content delivery, PR coverage, and timelines
Flag risks, delays, and gaps early


KEY DELIVERABLES


Timely delivery of video coverage and edits, multimedia and campaign content
Consistent PR coverage, thought leadership outputs and media engagement
Published articles, op-eds, and blogs supporting business positioning
Up-to-date production and media tracker
Organized, accessible content and media asset repository


QUALIFICATION AND EXPERIENCE

The following experience is preferred:


Degree/Diploma in Digital Marketing, Communications, Media, PR or related field
3 - 5 years' experience in content production, PR, or agency/in-house marketing roles
Experience in media relations, content writing, and thought leadership development
Exposure to video/multimedia production workflows is an added advantage


KEY SKILLS & COMPETENCIES


Strong coordination and execution capability
Solid understanding of PR, media relations, and content creation and distribution channels
Excellent writing and storytelling skills (editorial + corporate tone)
Stakeholder and vendor management
Attention to detail and ability to manage multiple priorities