Contracting & Administration Assistant at Angama
Angama
Key Responsibilities:
The stewardship of Angama's digital contracting with our global trade partners
Growing Angama's trade database and the administration of our CRM system
Maintain organized records of all contracts, correspondence, and partner documentation.
Provide general administrative support to the Sales team: Pre and post Tradeshow admin support, managing shared calendars, and tracking key deadlines related to contracting cycles
Key Qualities of the Successful Candidate:
Detail-oriented and finds satisfaction in an administration role well done
Articulate both in the written and spoken word
Naturally empathetic and easily holds others' concerns
Seamlessly adapts to differing requirements of trade partners from across the globe
Understands that once a reputation is lost, it's almost impossible to regain
Continually curious about the travel industry and closely follows new trends
Understands that hospitality is a 24/7 industry and that guest delight is everyone's responsibility
Understands the complexity and sensitivity of the travel industry's distribution channels
Can keep their sense of humour and sense of fairness at all times
Purpose driven, and motivated to work within an impactful business
Aligned with Angama's values of Ubuntu, Respect, Honesty, Courage and Joy
Key Qualifications:
A relevant qualification with at least 2 years' post-degree experience in the tourism or hospitality industries
An eye for detail
Good knowledge of Tourplan will be an added advantage