Job Description
PURPOSE OF THE POSITION
To create a safe and secure environment for students, academic staff, support staff, contractors and visitors (Campus Community) at the North- West University through management and control of team members, response to reported incidents and informing management accordingly.
KEY RESPONSIBILITIES:
Communication and Stakeholder Relations
Communicate effectively with all clients regarding Protection Services through encounters at different deployments
Assist and ensure compliance with the NWU Potchefstroom Campus safety and security regulations and standard operating procedures.
Crime Information Management
Ensure that crime, incidents, and information are captured on Chase and Property Register.
Ensure that crime information received is reported to the Control Officer and necessary documents are completed.
Operations
To monitor Fire detection and Intruder alarms, CCTV and to report dysfunctional cameras.
To act in the best safety and security interest of NWU Potchefstroom Campus Community.
To dispatch first responders to attend to a reported incident.
Ensure that key control is done efficiently.
Regular consistent radio and telephone communication.
Effective incident management.
Ensure that all faults and deviations reported are captured timeously.
Security
Capturing deployment(s) on Chase.
Constant surveillance on hotspots areas.
Disaster Management
Disaster management compliance, ensuring that there are immediate responses to relevant disasters.
Internal and external stakeholder communication with reference to incident response management plans and catastrophic incidents.
KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
Excellent written and verbal communication (by radio and telephone) skills to effectively function within a multicultural and multilingual environment.
Advanced Computer literacy skills (Microsoft Office: Word, Excel, and email program).
Knowledge of Incident Reporting System
Ability to work according to planning schedules with measurable intermediate goals.
KEY BEHAVIOURAL COMPETENCIES:
The proven ability to work with precision under pressure
Attention to detail
Excellent judgement skills
Excellent communication
Must be able to function in a team context especially during unrest or other situations that may arise.
Customer service oriented.
Interpersonal skills
Minimum requirements
Grade 12 (NQF Level 4).
PSIRA Grade A or B Certificate
Valid driver's license
A minimum of one (1) year' Security Industry and Law Enforcement working experience.
ADDED ADVANTAGES:
Valid Code C1 driver's license
More than three (3) years working experience in Security at a Higher Educational Institution.
Apply by: 12 January 2026