Controller: Inventory at DP World

Job Context


Responsible functionally to the Customer Service Manager, controlling the flow of goods including receipt, storage, issues, and other inventory management functions
and keeping accurate accounting and records of stock items.


Key Performance Areas (KPA)

Stock Management:


Performs warehousing and storekeeping tasks to include, receiving, identifying, handling, storing, and issuing clients' stock.
Post stock receipts and issues into the respective stock physical binders of each client immediately after any transaction.
Maintain compliance with operating procedures in terms of Good Warehousing Practice (GWP) and adherence to SOP/ SLA agreed with clients.
Determine appropriate storage locations, placement of stocks, warehouse arrangement to maximise space utilization in the warehouse.
Unpack and assemble incoming items and check for condition, quantity, and type against shipping documents, fix stock identification tags where applicable.
Issue warehouse stocks to fill requisitions as required.
In conjunction with the CSM and clients' representatives, establish delivery priorities and delivery destination points through coordinated activities.
In conjunction with the Quality Assurance Pharmacist/CSM, update stock expiry status (Stock Expiry Reports), damaged, expired stock etc and place damaged/expired stocks in the quarantine bay.
Escalation of all damaged, expired, and faulty stocks to the CSM and Quality Assurance Pharmacist and ensure they are separated from sound stock physically.


Stock reporting:


Take physical inventory checks on a regular basis and resolve inventory discrepancies promptly.
Escalate to CSM all observed discrepancies within 24 hours.
Provide accurate records of physical stocks in warehouse whenever required.


GWP:


Manage all warehousing process in line with clients SOPs/SLAs
Maintain Good Warehousing Practices (GWP).
Ensures warehouse and stock safety, proper storage conditions, temperatures, practices, methods are maintained.


Assets:


Monitor the safety, security and cleanliness of the warehouse and report accordingly.
Ensure the protection of the company's assets against careless handling and fraudulent practices.
Supervise operators of material handling equipment (forklifts) used in receipt, storage, and shipment of goods within warehouse areas.
HSE
Shall promote a culture of safety and align with MDS HSEQ policy and guidelines.
Participation in TQS and HSE meetings and carrying out agreed action points.


Qualifications Required


Graduate Degree/HND in Natural/Social Sciences or any other disciplines.


Skills and Experience Required:


1-2 years post qualification experience in warehousing, inventory management, store keeping or customer service
WMS experience
Inventory management experience
Process or workflow management
Customer service experience
Proficient with Microsoft office suite or related software
Teamwork and Collaboration
Ability to multitask.