Key Responsibilities
As the Coordinator, Staff Care & Well-being, you will serve as the operational and learning backbone of the Global Staff Care & Well-being team.
Keeping the work moving
Coordinate workflows, schedules, and deliverables across the team
Track progress and support timely follow-up
Support budget monitoring and basic operational reporting
Protecting knowledge and clarity
Maintain shared knowledge platforms and repositories
Organize tools, templates, and guidance so they are easy to find and use
Draft and circulate internal updates, briefings, and learning notes
Supporting learning and accountability
Collect and compile monitoring data aligned with the Staff Care Theory of Change
Support analysis of trends and feedback
Document lessons learned and contribute to reporting cycles
Strengthening global and field connection
Support information flow between global, regional, and national teams
Help organize webinars, learning exchanges, and consultations
Capture field insights and ensure they inform planning and improvement
This is not a counseling role. It is a coordination, learning, and systems role that helps ensure staff care efforts are coherent, responsive, and effective.
KNOWLEDGE, SKILLS AND ABILITIES
Required Skills, Knowledge and Experience
Minimum 5 years' experience in coordination, project management, communication or operations support
Educational background in administration, project management, organizational development, communication or related field
Professional training in project coordination or knowledge management an advantage
Experience in complex international organizations
Ability to manage knowledge systems and basic data tracking
Strong organization and communication across cultures
Fluency in English, fluency in additional languages considered an advantage
Preferred Skills, Knowledge and Experience
Familiarity with staff care, employee well-being, and humanitarian context operations.
Experience supporting monitoring, evaluation, and learning functions.
Strong intercultural communication and facilitation skills.
Competence with digital collaboration platforms (SharePoint, Teams, Click-up, PowerBI, dashboards, etc)
Multilingual capacity strongly preferred.
Ability to operate effectively and responsively in a fast changing, ambiguous environment, and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.
Ability to work well independently; a motivated self-starter, with good initiative and problem-solving skills
Strong ability for critical thinking, displaying proactive and innovative approaches to work streams.
Has worked in a national or regional office and understands the realities of complex systems, competing priorities, and limited bandwidth.
Finds satisfaction in making things work better by clarifying processes, organizing information, closing loops, and ensuring follow-through.
Travel and Work Environment Requirement
Up to 20%, dependent on Partnership Travel Guidelines.
Ability to work regularly outside of business hours sometimes in hazardous conditions.