Corporate Sales Manager – Brokers, General Insurance at Old Mutual Kenya

Job Description


Reporting to the General Manager - Distribution the incumbent will be responsible for all corporate business activities in General Insurance (GI) - Broker Channel, achievement of set business targets; promote profitable growth while ensuring mutually beneficial business relationship with the relevant stakeholders.


KEY RESPONSIBILITIES


Drive Growth & Profitability: Develop and execute sales strategies to drive new business for GI - Brokers. Ensure profitability by managing loss ratios and expense ratios.
Strategic Planning: Formulate and execute long-term and short-term strategic plans for the Broker channel in alignment with the company's strategic objectives.
Revenue Management: Chair weekly revenue meetings, setting clear goals for the broker channel and reviewing performance regularly to ensure targets are met.
Credit Management: Implement and enforce the company's credit policy by managing premium collections and prudent debtors' management.
Recruitment of new Brokers and ensure continuous training.
Set annual sales targets for BDOs and track performance monthly. Share progress reports with GM Distribution.
Oversee the management of Brokers, ensuring their needs are met and fostering longterm relationships.
Develop and execute a robust Brokers engagement plan through daily visitation plans, customer solution presentations, hosting Brokers trainings, and appreciation meetings among others.
Ensure strict adherence to risk control and self-assessment checklists. Implement compliance measures across the Broker channel in credit management and distribution.
Ensure all Brokers meet regulatory and internal compliance requirements before onboarding.
Timely Quotation Delivery: Ensure quotations are delivered within the agreed turnaround times (TATs) to meet customer/Brokers expectations.
New Business Development: Actively seek out new business opportunities within the broker channel to expand the portfolio.
Supporting the Old Mutual Group Integrated Financial Services (IFS) strategy by collaborating with other Lines of Business within the group (Life, Investment, Health and Banking) to drive customer and revenue growth through actively seeking of cross-selling opportunities.
Develop new product concepts for review and development by the technical committee and launch of new products in collaboration with relevant departments and teams
Review existing products in view of market development and customer requirement and propose revision for consideration by the technical committee.
Manage, train and mentor Corporate section staff to achieve high levels of motivation and productivity.


SKILLS AND COMPETENCIES


Strong leadership and management skills.
Ability to work independently and build effective interpersonal relations.
Strong Business acumen.
Professionalism in dealing with both internal and external customers.
Effective communication both written and verbally.
Proficiency in use of computer programs.
Aligns Execution - Planning and prioritizing work to meet commitments aligned with organizational goals.
Manages Complexity - Making sense of complex, high volume and sometimes contradictory information to effectively solve problems.
Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Ensures Accountability - Holding self and others accountable for meeting commitments.
Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
Strategic Vision - Seeing ahead to future possibilities and translating them into breakthrough strategies.
Drives Results - Consistently achieving results, even under tough circumstances.
Customer Focus - Provides cautious, timely and helpful service to encourage client loyalty.
Engages & Inspires - Creating a climate in which people are motivated to do their best to help the organization achieve its objectives.
Instils Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
Cultivates Innovation - Creating new and better ways for the organization to be successful.
Develops Talent - Developing people to meet both their career goals and the organization's goals.


QUALIFICATIONS (Academic, Professional, Experience)


1st Degree in business or related field.
Progress towards ACII or equivalent.
At least 5 years' experience in General insurance industry in the areas of business development and/or marketing.
Business management training.