Job Description
Are you the first person to spot the bottlenecks in a creative process? Do you love seeing a workflow streamlined? Are you someone who excels in a dynamic, fast-paced team where meticulous attention to detail is a must? Yuppiechef is seeking a talented Creative Lead to manage our Creative team.
In this role, you'll be responsible for managing our internal Creative team (Design, Copy & Photography), making sure they have the briefs and context they need, and the right project prioritisation, to consistently deliver impactful creative assets on time. You'll also oversee the efficiency of our daily new product listings process - a critical part of our revenue growth, and only possible with close daily collaboration between our Buying, Planning, Photography and Copy teams.
Who are we?
We're Yuppiechef, and see ourselves as helping people find moments of joy at home. We're here to offer outstanding and memorable service, while selling things that our customers love using. We're foodies and home lovers and aesthetes and early adopters, and we're passionate learners more than we're experts. We have a loved online store and 25 beautiful physical stores across SA, and we're a proud member of the dynamic Mr Price Group. Our office in Westlake, Cape Town, has a view of the mountains, a much-loved Rancilio coffee machine, and books to borrow. It's filled with people who value excellence, and who like to eat their lunch together. We're always looking for new people to teach us new ways of doing things and help us make big things happen, and we'd love to know if you might be one of them.
Responsibilities
Co-ordinate between the Marketing project managers and the Creative team to ensure they're aligned on campaign timings, expectations and prioritisation
Represent business strategy to the Creative team, to help the Photography, Design and Copy leads best manage deliverables within their sub-teams, in allocating the right time and skill sets to the right work
Lead a productive and cohesive Creative team, encouraging a culture of proactive projects that improve customer journeys on our website, beyond briefed work
Oversee the efficient daily turnaround of high-volume new product listings, by co-ordinating Creative and Buying workflows
Identify knowledge gaps where interventions like additional training could improve product listing processes within the team and between teams
Build confidence in using Airtable to solve process problems, making sure the platform is being best-utilised to meet the team's needs
Qualifications
Required:
8+ years' relevant marketing and creative experience
Experience working in retail (in a marketing/creative role)
3+ years in project management (including traffic management), in a creative agency environment
3+ years' track record of positive and impactful team management
Confidence managing workflows with software like Airtable, monday.com, Asana or Trello
Advantageous:
Undergraduate degree in commerce/marketing/journalism/photography/design or related field
Experience working for another e-commerce retailer in a related role
Experience working in a role overseeing creative traffic or project management