Responsibilities and Accountabilities
Financial- Support the bank's strategic pillars of growth and profitability through;
Ensuring all fees and commissions related to loan disbursement/limit marking, invoice discounting is recovered.
Recovering life insurance premiums on granted facilities.
Optimization of Internal operational processes through;
Posting transactions related to loan disbursement, limit marking and invoice discounting.
Raising RTGS/SWIFT to CPU transfers
Booking of restructures and rescheduled loans
Placing and removal of liens.
Amending of loans dates, interest etc.
Maturing of loans Partially or fully as per customer instructions.
Preparation of clearance letter and dispatching the same to the requesting party
Advising on correct take over balances in a timely manner.
Averting operational risk through;
Raising cancellation memos when need arises.
Verifying instructions for security release, balance transfer from check-off and release of cash margin on facilities.
Maintaining Customer service standard through;
Executing instruction within stipulated SLA i.e. Timely disbursement, marking of limits etc.
Ensuring timely resolution and response to raised queries by the stakeholder in question.
Continuous growth and development through;
Growing self-skills through bank and individual learning
Engaging in teamwork initiatives that grows an individual.
Attending both internal and external training provided by the bank.
Adherence to Audit and compliance standards through;
Improving audit rating by sticking to laid down procedures.
Minimum Requirements; Work Experience, Academic and Professional Qualifications.
Bachelor's degree in business related field.
Professional qualification in a business-related course is an added advantage.
4 years of banking experience in credit with knowledge in digital applications.
Competencies and Attributes
Good Interpersonal skills: Ability to communicate professionally with all stakeholders.
Efficient in posting error free transactions.
Responsible and reliable: Able to execute duties diligently and accurately with minimum supervision.
High degree of integrity-Ability to execute duties while adhering to values strongly held.
Analytical skills-keenness to details.