Credit Controller

QUALIFICATION AND EXPERIENCE Completed Grade 12 A certificate in Credit Control / Management 5 years' Credit Control experience within the FMCG industry A basic understanding of the National Credit Act regulations COMPUTER LITERACY USING THE FOLLOWING PACKAGES: Microsoft Office Suite (MS Word, MS Excel, MS Outlook, MS PowerPoint) - MS Excel at an advanced level to include V-lookup and Pivots Experience using an ERP system, LN System experience is a great advantage THE IDEAL CANDIDATE WILL BE RESPONSIBLE FOR: Manage the relevant Age Analysis account; Requesting remittances and reconciliation of accounts; Initiate collection of payments as per trading terms; Correspondence with relevant customers with regards to invoices, statements, overdue and/or unpaid invoices and rejected claims; Investigation of claims deducted off customers payment; Contacting customers for payment when credit limit is reached; Collection of payment for all payment terms as per the credit policy; Opening of new accounts with all the requirements as per credit policy; Releasing blocked orders as per credit policy; Annual customer account review; Conduting weekly cash flow projection; Analyzing the bank statements and assigning the payments received to the customer's account; Investigating queries on the customer's account, obtaining all the necessary documentation for debit/credit notes; Preparing the credit/debit and following up for approvals for further processing; Recon and allocation of payments for weekly, mid-month and month end customers; Recon and invoices to be forwarded to customers as per customers' requirements; Check and sign relevant invoices for manual deliveries; Updating the cash flow for month end payments as remittances are received; Prepare, validate and submit rebate claims timeously for month end customers; Reporting over Overdue payments to Senior Credit Controller; Forward POD'S not paid (due to cut off or GIT'S) to ensure full payment is received; Action and investigate customer queries; Recording keeping. SKILLS REQUIRED: Excellent communication and interpersonal skills; Excellent administration and problem-solving skills; The ability to effectively reconcile debtors accounts is a key requirement; Able to work under pressure and the efficient resolution of customer queries; Basic understanding of the 20 Keys continuous workplace improvement programme; Must be able to work independently as well as in a team; The incumbent must be deadline driven with a high work ethic and attention to detail with the required accuracy. Closing Date: 28 October 2026