Key Responsibilities
Develop and implement customer-specific credit frameworks aligned to business growth objectives.
Partner with Sales and Commercial teams on credit terms, pricing, and growth agreements.
Drive improvements in cash conversion, collections performance, and receivables management.
Monitor customer exposure, overdue accounts, and high-risk portfolios.
Enforce credit governance, policies, limits, and escalation procedures.
Develop dashboards and reports on aging, collections, and customer receivables.
Lead, coach, and develop the Credit Control team for high performance.
Support senior management with insights on working capital and key accounts.
Qualifications & Experience
Bachelor's degree in Finance, Accounting, Business Administration, or related field.
5 - 8 years' experience in Credit Management, Commercial Finance, or Working Capital Management.
Experience in FMCG, Manufacturing, or Distribution environments is highly preferred.
Professional qualification such as CPA, ACCA, or equivalent is an added advantage.
Strong understanding of ERP systems such as SAP, Oracle, or Dynamics.
Key Competencies
Strategic thinking and commercial judgment
Strong analytical and reporting skills
Stakeholder management and influencing skills
High ownership and accountability
Leadership and people development
Strong execution discipline and resilience