Key tasks include:
Handle general customer queries
Diagnose and troubleshoot customer problems
Resolve fundamental product technical issues
Assisting and training customers on the company's products and software
Handling customer complaints.
Reporting customer issues
Product and software testing
Requirements Include:
Driver's license own / reliable transport required
Fluent in English, any additional language is a plus
Matric
Additional certification in Client Services Management a plus
1+ years' experience in a similar role
Ability to work shifts and weekends
Knowledge of Golf is a plus
Strong technical skill