Customer Service & Admin Officer

Job Summary A reputable pharmaceutical company is seeking a smart, proactive, and customer-oriented Female Customer Service Officer to join its team in Abuja. Key Responsibilities Attend to customer inquiries and complaints professionally. Build and maintain strong relationships with customers. Process customer orders and follow up to ensure timely delivery and customer satisfaction. Support sales activities and convert customer inquiries into business opportunities. Maintain accurate customer records and prepare periodic reports. Liaise with relevant departments to ensure efficient service delivery. Requirements Minimum of OND/HND/B.Sc. in any discipline. Strong communication, customer service, and sales skills. Ability to identify customer needs and convert inquiries into sales. Proficiency in Microsoft Office applications. Previous experience in customer service, sales, or the pharmaceutical industry is an added advantage. Must possess a valid driver's license and be able to drive confidently. Ability to work with minimal supervision and meet set targets.