Job Summary
We are seeking a dynamic and experienced Customer Service Lead to manage and enhance our customer support operations in Agrospace Agritech Fintech.
The ideal candidate will oversee customer interactions, ensure service excellence, and contribute tobuilding trust and loyalty among our clients, including smallholder farmers. agri-businesses, and financial partners.
The role involves developing strategies to improve customer satisfaction, leading a team of support staff, and using digital tools to deliver seamless customer experiences tailored to the needs of the agricultural and financial sectors.
Requirements
Qualification: OND / HND / BSc in Business Administration, Agriculture, Finance, or a related field.
Experience:1-2 years of experience in customer service.