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Customer Service Officer at FumQuench Parfaithub
FumQuench Parfaithub
October 20, 2026
Full-time
On-site
Responsibilities
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Excellent knowledge of our products to be able to solve customer issues.
Ensuring all customer orders are processed efficiently and promptly.
Keep clear records of customer interactions, transaction, complaints and feedback
Work with other team members to solve customer problems
Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.
Requirements
Candidates should possess a Bachelor's Degree qualification with at least 1 year work experience.
Candidate must reside near Gbagada, Lagos
Must have completed the National Youth Service Corps (NYSC)
Proven customer support experience
Must speak and write crisp and clear English
Must be able to work on some weekends and holidays.
Work from the office 26 days a month
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Excellent knowledge of our products to be able to solve customer issues.
Ensuring all customer orders are processed efficiently and promptly.
Keep clear records of customer interactions, transaction, complaints and feedback
Work with other team members to solve customer problems
Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.
Requirements
Candidates should possess a Bachelor's Degree qualification with at least 1 year work experience.
Candidate must reside near Gbagada, Lagos
Must have completed the National Youth Service Corps (NYSC)
Proven customer support experience
Must speak and write crisp and clear English
Must be able to work on some weekends and holidays.
Work from the office 26 days a month