Responsibilties
Welcome and attend to customers in a friendly and professional manner
Receive laundry items and record customer requests accurately
Tag and label items appropriately for identification
Issue receipts and keep proper records of transactions
Communicate special instructions (e.g., stain removal, ironing preferences) to the laundry team
Handle customer inquiries, complaints, and follow-ups
Ensure timely notification to customers when items are ready for pickup
Maintain cleanliness and organization of the front desk area.
Requirements
Good communication and interpersonal skills
Ability to attend to customers politely and efficiently
Basic record-keeping or organizational skills
Trustworthy and responsible.