We're looking for a results-driven Customer Success Representative with excellent communication skills to actively seek out and engage clients and prospective customer. The ideal candidate will maintain existing customer success metrics and data as directed.
Requirements
Excellent written and verbal communication and strategic planning.
Strong organization and time management skills
Ability to work effectively across multiple departments in a deadline-driven environment.
Results-driven with a track record of meeting or exceeding departmental targets.
Familiarity with CRM software and sales tools.
Experience in managing sale/or client's account.
Ability to manage data for new and prospective clients.
Ability to review or make changes to customers' accounts.
Ability to thrive in fast-paced, innovative, team driven, and high energy environment
Qualifications
Bachelor's degree or equivalent in Communication or a related field.
Professional and Industry certifications are added advantages.
2+ years proven experience in communications, marketing, sales, account management, client-facing or customer support role.