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Customs & Regulatory Affairs Coordinator M/F at AGL- Africa Global Logistics
AGL- Africa Global Logistics
October 19, 2026
Full-time
On-site
Mission Description
To coordinate with all relevant Partner Government Agencies (PGAs), internal stakeholders to ensure timely approval of IDFs, customs entries, permits, licenses, exemptions, and regulatory clearances.
Key Responsibilities:
Regulatory Coordination
Liaise daily with all relevant PGAs including but not limited to KEBS, KEPHIS, PPB, KDB, NEMA, NACADA, DVS, and other regulatory authorities
Monitor and expedite approvals of IDFs, customs entries, permits, licenses, and exemptions
Follow up on all delayed approvals and escalate outstanding cases to the respective authorities and management
Track and report approval turnaround times and pending regulatory cases.
Documentation & Compliance
Verify all supporting documents required for customs declarations and PGA approvals.
Ensure compliance with customs regulations, import/export requirements, and agency-specific guidelines
Maintain updated knowledge of customs laws, East African Community (EAC) regulations, and PGA requirements
Coordinate resolution of queries, objections, and document discrepancies
Stakeholder Management
Act as the focal point between AGL operational teams, customers, PGAs, and customs authorities.
Communicate approval status and regulatory updates to internal teams and customers
Build and maintain professional relationships with government agencies and key regulatory stakeholders
Operational Performance
Prepare daily and weekly reports on: Pending IDFs, Pending customs entries, PGA approval status
Identify bottlenecks causing approval delays and recommend corrective actions
Support continuous improvement initiatives to reduce cargo clearance turnaround time.
Regulatory Updates
Monitor changes in customs procedures, tariff regulations, and PGA requirements.
Circulate regulatory updates and conduct awareness sessions for operations teams
Participate in industry forums and stakeholder engagements where required
Profile
Diploma in Customs Administration, Logistics, International Trade or a related field
Minimum 3-5 years' experience in customs clearance, regulatory affairs, freight forwarding, or trade compliance.
Strong knowledge of Kenya Customs regulations, EAC Customs Management Act (EACCMA), and relevant Partner Government Agencies (PGAs) procedures.
Proven experience liaising with KRA Customs, KenTrade, and Partner Government Agencies (PGA) such as:
KEBS
KEPHIS
Port Health
NACADA
KDB
PCPB
NEMA
DVS and other regulatory authorities.
Experience following up and expediting IDF, customs declarations, permits, licenses, exemptions, and regulatory approvals.
Strong understanding of import, export, transit, bonded warehouse, SEZ, and EAC customs procedures.
Experience handling customs queries, disputes, demand notices, audits, and compliance matters.
Ability to build and maintain effective working relationships with government agencies and customs officers.
Demonstrated ability to work under pressure, prioritize urgent approvals, and resolve clearance bottlenecks promptly.
To coordinate with all relevant Partner Government Agencies (PGAs), internal stakeholders to ensure timely approval of IDFs, customs entries, permits, licenses, exemptions, and regulatory clearances.
Key Responsibilities:
Regulatory Coordination
Liaise daily with all relevant PGAs including but not limited to KEBS, KEPHIS, PPB, KDB, NEMA, NACADA, DVS, and other regulatory authorities
Monitor and expedite approvals of IDFs, customs entries, permits, licenses, and exemptions
Follow up on all delayed approvals and escalate outstanding cases to the respective authorities and management
Track and report approval turnaround times and pending regulatory cases.
Documentation & Compliance
Verify all supporting documents required for customs declarations and PGA approvals.
Ensure compliance with customs regulations, import/export requirements, and agency-specific guidelines
Maintain updated knowledge of customs laws, East African Community (EAC) regulations, and PGA requirements
Coordinate resolution of queries, objections, and document discrepancies
Stakeholder Management
Act as the focal point between AGL operational teams, customers, PGAs, and customs authorities.
Communicate approval status and regulatory updates to internal teams and customers
Build and maintain professional relationships with government agencies and key regulatory stakeholders
Operational Performance
Prepare daily and weekly reports on: Pending IDFs, Pending customs entries, PGA approval status
Identify bottlenecks causing approval delays and recommend corrective actions
Support continuous improvement initiatives to reduce cargo clearance turnaround time.
Regulatory Updates
Monitor changes in customs procedures, tariff regulations, and PGA requirements.
Circulate regulatory updates and conduct awareness sessions for operations teams
Participate in industry forums and stakeholder engagements where required
Profile
Diploma in Customs Administration, Logistics, International Trade or a related field
Minimum 3-5 years' experience in customs clearance, regulatory affairs, freight forwarding, or trade compliance.
Strong knowledge of Kenya Customs regulations, EAC Customs Management Act (EACCMA), and relevant Partner Government Agencies (PGAs) procedures.
Proven experience liaising with KRA Customs, KenTrade, and Partner Government Agencies (PGA) such as:
KEBS
KEPHIS
Port Health
NACADA
KDB
PCPB
NEMA
DVS and other regulatory authorities.
Experience following up and expediting IDF, customs declarations, permits, licenses, exemptions, and regulatory approvals.
Strong understanding of import, export, transit, bonded warehouse, SEZ, and EAC customs procedures.
Experience handling customs queries, disputes, demand notices, audits, and compliance matters.
Ability to build and maintain effective working relationships with government agencies and customs officers.
Demonstrated ability to work under pressure, prioritize urgent approvals, and resolve clearance bottlenecks promptly.