KEY WORK OUTPUTS & ACCOUNTABILITIES
Ideally you will have experience working in a call centre or customer service environment however this is not essential
Ability to work from home, this includes a dedicated workspace and good internet connection
Strong communication skills, both oral and written
Consistent achiever who is motivated to achieve targets
Ability to use initiative and make decisions quickly
Someone who is open to change and innovation
Computer literate with a good typing speed and someone who is comfortable using multiple systems
QUALIFICATIONS & EXPERIENCE
Matric
Minimum 2 years in a customer service/survey related role
UK Customer Call Center experience essential
Familiar with Data Protection/GDPR