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Dealer, SME & Retail Sales at KCB Bank Kenya
KCB Bank Kenya
September 05, 2026
Full-time
On-site
Key Responsibilities:
To implement the Retail treasury sales strategy in line with the overall treasury strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
To build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and revenue growth for Retail treasury sales portfolio.
Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty. Organize and plan both prospective client calls to manage relationships.
Ensure strong cross-selling of existing and new treasury products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank.
Drive Treasury revenue through collaborating with the Retail relationship managers, & Investment Banking teams to coordinate Foreign Exchange Solutions
Drive Segmented Sales & provide custom-made solutions to clients & designated sectors.
To actively market defined products offering i.e., Spot FX and Forwards to Retail clients.
Manage and ensure timely booking of forex transactions through the Bank's core banking system/k plus.
Advise staff on matters pertaining to FX operations & best practice.
Monitor trends and actively identify potential areas of revenue growth.
Relay any important information/news to relevant parties promptly to manage risk and maximize gains.
Ensure compliance to the Bank's policies, procedures and regulatory requirements.
Education and Experience
Bachelor's degree in a Business a related field.
ACI Dealing Certificate is required.
A master's degree in management and business relevant field will be an added advantage.
Minimum of three (3) years' experience in Treasury Sales.
At least two (2) years' experience in Retail Banking.
Minimum of three (3) years demonstrated commercial awareness with the ability to identify and capitalize on business opportunities.
At least 2 years' working knowledge of Reuters and Bloomberg platforms will be an added advantage
To implement the Retail treasury sales strategy in line with the overall treasury strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
To build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and revenue growth for Retail treasury sales portfolio.
Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty. Organize and plan both prospective client calls to manage relationships.
Ensure strong cross-selling of existing and new treasury products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank.
Drive Treasury revenue through collaborating with the Retail relationship managers, & Investment Banking teams to coordinate Foreign Exchange Solutions
Drive Segmented Sales & provide custom-made solutions to clients & designated sectors.
To actively market defined products offering i.e., Spot FX and Forwards to Retail clients.
Manage and ensure timely booking of forex transactions through the Bank's core banking system/k plus.
Advise staff on matters pertaining to FX operations & best practice.
Monitor trends and actively identify potential areas of revenue growth.
Relay any important information/news to relevant parties promptly to manage risk and maximize gains.
Ensure compliance to the Bank's policies, procedures and regulatory requirements.
Education and Experience
Bachelor's degree in a Business a related field.
ACI Dealing Certificate is required.
A master's degree in management and business relevant field will be an added advantage.
Minimum of three (3) years' experience in Treasury Sales.
At least two (2) years' experience in Retail Banking.
Minimum of three (3) years demonstrated commercial awareness with the ability to identify and capitalize on business opportunities.
At least 2 years' working knowledge of Reuters and Bloomberg platforms will be an added advantage