Job Description
Duties and responsibilities at this level will entail:
Provide technical input in development, implementation and review of the College's strategic plan, vision, mission and objectives.
Oversee establishment, nurturing, and strengthening collaborations and partnerships with Government agencies, development partners, the private sector, and other key stakeholders to enhance synergy, resource mobilization, and effective delivery of the Department's mandate.
Oversee formulation, implementation, monitoring, and review of the Department's annual budgets, procurement and disposal plans, performance contracts, and annual reports to ensure prudent resource utilization, operational efficiency, and alignment with the College's strategic priorities and governance frameworks.
Oversee coaching, mentoring, and developing staff to foster a high-performing, motivated, and ethical workforce that effectively delivers on the Department's mandate.
Oversee formulation, implementation, monitoring, and continuous improvement of the Department's risk management policies and frameworks to ensure robust systems for accountability, enterprise risk management, and business continuity.
Oversee development, implementation, and periodic review of the Department's Citizen Service Delivery Charter to enhance accountability, transparency, and service excellence in addressing stakeholder needs and expectations.
Represent the department in the Academic Board and institutional committees, contributing to policy formulation, academic governance, and strategic decision-making.
Foster and entrench a conducive corporate culture that upholds ethical conduct, integrity, professionalism, and good governance within the Division, in line with the Constitution of Kenya, 2010, and the College's core values.
Oversee development and implementation of corruption prevention and mitigation strategies in the Department.
Oversee implementation of principles of Corporate Governance, relevant national policies, guidelines and directives within the Department.
Oversee management of public complaints resolution, information access requests, and public awareness initiatives to enhance transparency, stakeholder engagement, and public confidence.
Provide leadership and coordination of student affairs and key stakeholders to facilitate harmonious environment for holistic nurturing of students in the institution.
Prepare and supervise departmental work plans to ensure that the division executes its mandate effectively.
Plan, maintain and monitor divisional budget to ensure prudent use of resources in the division.
Oversee allocation of students' facilities.
Oversee implementation of departmental quality procedures on daily basis to ensure that the set standards are met.
Prepare students appeals board papers as and when they arise to ensure that the students discipline issues are handled promptly.
Oversee students' disciplinary process and procedures as they occur to ensure
a conducive learning environment.
Handle students' administration and welfare issues on daily basis to support their academic efforts in close liaison with Management.
Guide and counsel students on regular basis to ensure that students remain focused in their academic life.
Oversee orientation programmes for new students to ensure that the students are familiar with the College programs, policies, procedures and facilities.
Oversee the management of students' records
Manage students' activities including co-curricular, elections, and training.
Maintenance of current students' records.
Oversee the performance of outsourced cleaning and sanitary services.
Coordinate day-to-day Department activities and ensure smooth operations in line with approved work plans and performance targets.
xxvii) Oversee the preparation, validation, and timely submission of periodic
Departmental reports.
Oversee the implementation of the College's resolutions and audit recommendations within the Department.
Articulate and represent issues relating to the College's mandate in national, regional, and international stakeholder forums.
Appraising the direct reports.
Oversee development, implementation and review of Annual Divisional budget
Oversee development, implementation and review of Divisional annual procurement and assets disposal plan.
Oversee Divisional Resource mobilization.
Person Specifications
For appointment to this position, a candidate must have:
Bachelors degree in Hospitality or Tourism Management or equivalent in a relevant field
Masters degree in a relevant field
At least Twelve (12) years relevant working experience, three (3) of which must have been in a supervisory position
Demonstrated results in work performance
A senior management course lasting not less than four (4) weeks
Two (2) publication for lecturers
Computer Proficiency Skills
Meet the requirement of Chapter 6 of the Constitution