Debt Collector at Bayes

This is a full-time, on-site role for a Debt Collector based in Nairobi County, Kenya. The Debt Collector will be responsible for managing debt collection activities and ensuring timely recovery of outstanding credit. Day-to-day tasks include contacting customers for overdue payments, negotiating repayment plans, maintaining accurate records of transactions, and collaborating with the finance team to escalate unresolved cases. The role requires excellent communication and organizational skills to effectively manage a portfolio of accounts.

Qualifications


Proficiency in Debt Collection and Cash Collection processes
Strong Communication skills, including negotiation and conflict resolution abilities
Basic Computer Literacy, including working knowledge of data entry and software tools i.e Excel
Understanding of Finance principles, including account management and payment tracking
Highly organized with attention to detail and ability to meet deadlines
Ability to work well under pressure and handle challenging situations with professionalism
Experience in a similar role is preferred
Diploma or degree in business administration or a related course is required; additional certifications in finance or business are advantageous