Key Purpose
Performs the role of Scrum Master and Delivery Manager for a portfolio of projects within Clinical Systems & Healthcare Services. Managing relationships with Business Product owners and ensures that business objectives are reflected in the technical processes which they manage. Leading several streams of IT specialists and scheduling in the SDLC Process. Managing a set of projects (potentially across teams). Ensuring that the applications remain adaptive to emerging client needs in their lifetime.
Areas of responsibility may include but not limited to
Plan, monitor and report on software delivery - Success is measured through delivery against project plans.
Manage relationships with third party vendors - Measure through client satisfaction.
Guide solutions towards the proposed architecture.
Develop high performing teams.
Ensure quality systems delivery.
Engage with key stakeholders on system delivery.
Ensuring alignment to business requirements
Building trust with clients by displaying managerial competence
Understanding business requirements, business strategy and direction, risks and impact
Acting as consultant to internal and external clients
Interfacing to other teams where required.
Management of activities within the SDLC (Acting as process owner)
Participating and enabling the business prioritization process
Scheduling and prioritising tasks and resources
Capacity management
Project budget tracking and management
Taking ownership of production issues and driving to resolution
Adherence to Quality, Standards, SLAs, and SDLC standards
Personal Attributes and Skills
Great stakeholder management
Passion for delivery and quality
Time Management
Innovative/Creative thinking
Logical and practical thinker
Tenacity and Urgency
Communication (Written, Verbal and Listening)
Results Orientated
Change Readiness
Influential Leader
Pro-active in identifying risks and problems.
Facilitate IT workshops, planning and knowledge sessions.
Be able maintain composure during high pressure situations.
Understand how products translate into systems for use by clients.
Be able to engage with clients at a Senior Level
Education and Experience
Tertiary Degree (B. Engineer, B. Com, BSC)
3-5 years' experience in software development for large commercial entities
Must have managed a project delivery team.
Project Management experience
Solution Architecture
Software Development and Testing
SDLC (Agile experience would be advantageous), ITIL (Incident, change, Release, Problem Management)