In this position, you will ensure:
Demand & Supply Planning
Develop demand forecasts by part number (SKU), model, and branch using historical consumption, service activity, unit population in operation (UIO), and seasonality
Capture and validate national demand inputs from Service, Parts Sales, and Key Accounts, including planned maintenance, campaigns, and customer requirements
Translate demand forecasts into replenishment plans aligned to lead times, stocking parameters, and branch demand requirements
Raise and track purchase orders with OEM and suppliers through to receipt, ensuring alignment with demand and supply priorities
Manage back orders, substitutions, and supersessions in coordination with OEM to minimise supply disruption
Prioritise urgent requirements (e.g. warranty, VOR, and critical breakdowns) through expedited planning and supply actions
Inventory & Availability Management
Maintain stock levels aligned to availability targets, inventory turns, and working capital requirements
Monitor and manage slow-moving, non-moving, and obsolete inventory
Review and maintain stocking parameters (min/max, reorder points, safety stock)
Drive inter-branch stock balancing to improve national availability
Ensure availability of parts to support workshop operations, field service, and warranty requirement
Parts Data & Demand Governance
Maintain parts item master and price files, ensuring accuracy of pricing, costing, and alignment
Coordinate with Finance and Warehouse Teams to ensure accurate goods receipt (GRN), costing, and margin alignment in line with procurement values, landed costs, and pricing structures
Maintain accurate part-to-model mapping, supersessions, and alternates in Autoline, and support standardisation of parts identification processes across Service and Parts teams
Validate and align demand inputs with unit population in operation (UIO), service intervals, failure trends, and parts strategy (critical stock, fast movers, and campaign requirements)
Analyze consumption patterns to improve stocking decisions and reduce misidentification risks
Supply Chain Coordination & Cost Optimization
Coordinate with OEM, and Internal Logistics & Procurement Team to drive supply reliability, optimise inbound flows, and reduce lead times
Recommend shipment modes (air vs sea) based on urgency, cost, and demand priority
Monitor inbound shipments and escalate risks affecting parts availability
Support shipment consolidation to improve freight efficiency and cost competitiveness
Reporting, Coordination & Continuous Improvement
Prepare reports on forecast accuracy, stock levels, fill rate, ageing, and back orders
Capture, track, and analyze national lost sales to identify demand gaps and missed revenue opportunities
Use lost sales data to refine forecasts, adjust stocking parameters, and improve parts availability
Ensure accurate and consistent recording of lost sales across Service, Sales, and Parts teams
Highlight risks relating to stock-outs, excess inventory, and supply delays
Coordinate with Service, Sales, Warehouse, Finance, Procurement, and OEM on planning and stock matters
Drive improvements in forecasting accuracy, replenishment discipline, and inventory control
Ensure compliance with internal controls, OEM requirements, and company policies
Ensure all planning, ordering, and reporting documents are accurately maintained, filed, and securely stored in line with company policies and audit requirements
About You
To be successful in this role, you would need:
Bachelor's degree in Business Administration (Purchasing, Supply Chain, Logistics), Engineering, or a related field
Professional certification in supply chain or inventory management is an added advantage
3 - 5 years' experience in demand planning, supply planning, or inventory management
Experience in automotive, machinery, or spare parts environment is preferred
Exposure to OEM-driven supply processes is an added advantage
We offer you
At Inchcape, we're shaping the future of mobility, and you're invited to shape it with us. You'll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.
Enjoy a comprehensive remuneration and benefits package, such as:
Competitive remuneration
Group Life & Medical plan
Pension/Provident plan
Variable pay package
Exposure to dynamic and collaborative work environment enabling
Continuous learning & development opportunities