About the Role
We are looking for a smart, well-spoken, and highly organised Dental Receptionist who will serve as the first point of contact for our patients and help convert inquiries into booked appointments.
Key Responsibilities
Welcome and attend to patients professionally
Manage phone calls, WhatsApp, and social media inquiries
Convert leads into booked appointments (VERY IMPORTANT)
Schedule and coordinate patient appointments efficiently
Maintain accurate patient records and billing information
Follow up with patients for treatments and reviews
Ensure smooth communication between doctors and patients
Requirements
Minimum of HND/BSc in any related field
Prior experience in a dental/medical facility is an advantage
Strong communication and sales skills
Must be tech-savvy (WhatsApp, Google Calendar, basic CRM tools)
Well-organised, proactive, and customer-focused.