PURPOSE
To oversee and manage dispatch operations, ensuring the timely, accurate, and cost-effective delivery of goods while maintaining compliance with safety, regulatory, and company standards.
THE JOBÃÂâÃÂÃÂÃÂÃÂ
Supervise and coordinate daily dispatch operations to ensure on-time and accurate delivery of goods.
Monitor vehicle movements and optimize route planning to improve operational efficiency.
Ensure compliance with transportation regulations, safety standards, and company policies.
Lead, coach, and evaluate dispatch personnel to drive productivity and performance.
Collaborate with Warehouse, Logistics, and Supply Chain teams to ensure seamless dispatch activities.
Analyze dispatch performance data and prepare reports to support continuous improvement initiatives.
Resolve delivery issues, operational delays, and customer complaints in a timely manner.
Maintain accurate dispatch records, vehicle logs, fuel consumption records, and operational documentation.
Implement cost-saving initiatives to improve fleet utilization and reduce transportation costs.
Oversee fleet maintenance and utilization to minimize downtime and ensure operational readiness.
THE PERSON MUST ÃÂâÃÂÃÂÃÂÃÂ
Demonstrate strong leadership and team management skills.
Possess excellent planning, coordination, and problem-solving abilities.
Have strong analytical skills with the ability to optimize routes and control operational costs.
Be proficient in logistics, fleet, and dispatch management systems with the ability to work effectively under pressure.
QUALIFICATION
HND/bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
EXPERIENCEÃÂâÃÂÃÂÃÂÃÂ
Minimum of 5 years' experience in Dispatch, Logistics, or Transportation Management.
Experience within the FMCG, Manufacturing, or Transport industry will be an added advantage.