REQUIREMENTS :
A minimum of three-year tertiary qualification (NQF Level 06)/ National Diploma in Information Technology or related field of study. Relevant years of experience at an experience at a Junior Management/ Assistant Director equivalent level in the relevant field.
DUTIES :
Perform research on ICT systems: Analyse new technologies to determine their usefulness to the Department. Analyse the costs and benefits of implementing new systems. Interface with users to track additional requirements and features. Analyse risk and come up with mitigation plans. Recommend useful ICT systems for Department. Develop process and procedures in alignment with applicable prescripts and ensure compliance thereof.
Manage the gathering and analysis of business requirements and process mapping: Consult with clients to identify their business requirements. Review business requirement documents. Perform technical interpretation of business requirements and develop technical design documents. Formulate flow charts illustrating steps and logical operational procedures. Determine the suitable solutions and budget requirements. Check if there are existing possible solutions within the Department. Liaise with developers for new solutions. Ensure constant feedback to business unit.
Evaluate the existing ICT systems to assess their suitability for the Department's needs: Conducting regular reviews of systems. Analyse and define system problems. Recommend necessary upgrades and maintenance. Generate reports on efficiencies and improvement areas. Oversee systems' modifications, including encoding, testing, debugging, and installation of equipment to support application systems when necessary. Liaise with computer audits unit for system audits. Monitor service level agreements.
Manage the Sub-directorate: Manage performance and development of subordinates. Establish, implement and maintain efficient and effective communication arrangements. Develop and manage the operational plan of the sub-directorate and report on progress as required. Manage procurement and asset management for the sub-directorate. Plan and allocate work. Quality control of work delivered by employees.