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Deputy Manager - RPA at WNS Global Services SA

WNS Global Services SA
October 23, 2026
Full-time
On-site
Job Description


This is a managerial role responsible to map, develop, drive automation initiatives across campaigns, including managing direct reports.


Technical Skills Required

Programming Languages


Proficiency in C#, .NET, Java, Python, or VBScript (depending on the RPA platform).
Ability to integrate automation with APIs and databases.


RPA Tools


Hands-on experience with platforms like UiPath, Blue Prism, Automation Anywhere, Power Automate.
Knowledge of workflow design, BOT orchestration, and exception handling.


Software Development Practices


Understanding of SDLC (Software Development Life Cycle).
Familiarity with version control systems (Git, SVN).
Testing and debugging skills.


Business & Analytical Skills


Process Mapping & Analysis
Ability to identify repetitive, rule-based tasks suitable for automation.
Strong documentation and workflow design skills.
Problem-Solving & Critical Thinking
Translating business requirements into technical solutions.
Optimizing processes for efficiency and scalability.


Complementary Skills


Database Knowledge: SQL for querying and managing data.
Cloud & Integration: Familiarity with cloud platforms (Azure, AWS) and enterprise systems (SAP, Salesforce).
Soft Skills: Communication, teamwork, and stakeholder management to align automation with business goals.


Qualifications


Occupational Certificate: RPA Developer (NQF Level 5)
Bachelor's degree or diploma in Computer Science, Information Technology, or Software Engineering is highly beneficial.
Strong foundation in algorithms, data structures, and system design.

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