Deputy Regional Manager - Mpumalanga (Mpumalanga) at Assupol

Description


To support the Regional Manager in driving the performance, growth, and governance of the Distribution Division by ensuring that recurring premium, single premium, and group scheme sales targets are achieved through effective leadership of sales teams, development of distribution channels, and execution of strategic sales initiatives.
The role ensures sustainable production growth, talent development, regulatory compliance, and strong stakeholder relationships across the region.


MAIN OUTPUTS AND RESPONSIBILITIES

Strategic Distribution Management


Provide input into the regional and national sales strategy.
Implement and maintain the Distribution Strategic Plan.
Ensure achievement of Annual Premium Income (API), policy count, and product mix targets.
Monitor and drive production performance across distribution channels.
Align regional distribution execution with organisational strategic objectives.


Budget Planning and Financial Oversight


Develop and manage the Divisional Sales Budget.
Ensure efficient allocation and utilisation of resources.
Monitor production costs and expense management.
Ensure divisional operations remain within approved financial parameters.


Distribution Channel Development


Lead the recruitment, development, and retention of sales talent.
Develop sustainable distribution channels including brokers and financial advisors.
Coach and support Sales Managers and Broker Consultants.
Ensure productivity, capability development, and succession readiness across the distribution structure.


Market Development and Expansion


Identify and develop new markets and business opportunities.
Conduct research to identify potential growth segments and distribution opportunities.
Develop strategic initiatives to increase market penetration.


Negotiate and implement commercial stop-order facilities with institutions and organisations.


Sales and Marketing Administration
Provide leadership and direction in regional sales meetings.
Liaise with Marketing and Sales Administration teams.
Oversee business submission processes.
Ensure accurate reporting and feedback on production activities.
Support marketing initiatives aligned with regional growth objectives.


Performance Reporting


Provide regular sales progress reports to the Regional Manager.
Monitor key performance indicators including:
Production
Conversion ratios
Policy retention
Distribution productivity
Provide insights and recommendations to improve performance.


FAIS Governance and Regulatory Compliance


Ensure compliance with regulatory requirements including:
FAIS Fit and Proper Requirements
FSCA Board Notice 194
Regulatory Examination standards


Responsibilities include:


Ensuring brokers and representatives have a clear understanding of products.
Monitoring regulatory compliance across the distribution network.
Ensuring Financial Advisors meet licensing and competency requirements.


Compliance and Risk Management

Ensure adherence to compliance and governance standards including:


Complaints Management
Monitor complaints received.
Oversee investigations and escalation processes.
Manage referrals for forensic investigation.
Participate in debarment processes where required.
Training and Compliance Awareness
Product training
Refresher training
Regulatory awareness
Advice Quality
Record of Advice compliance
Financial Needs Analysis completion
Accurate application documentation


Leadership and Culture


Lead by example in demonstrating organisational values.
Promote a culture of accountability, integrity, and customer centricity.
Motivate and develop sales teams to achieve high performance.
Support transformation and talent development initiatives.


Governance and Conduct


Adhere to the organisational Code of Conduct.
Ensure adherence to Treating Customers Fairly (TCF) principles.
Comply with risk management and audit requirements.
Promote ethical and responsible business practices.


Requirements

JOB EVALUATION CRITERIA

KNOWLEDGE AND SKILLS


Formal Education
Matric / Grade 12
120 credits on NQF Level 5 or a Bachelor's Degree recognised by the Financial Sector Conduct Authority (FSCA)
Technical / Legal Certification
Regulatory Examination Level 5 - Representatives (RE5)
Regulatory Examination Level 1 - Key Individuals (RE1)


Experience


Minimum 5 years experience in the insurance industry
Minimum 3 years sales management experience
Minimum 2 years project or strategic initiative management


OTHER SPECIAL REQUIREMENTS


Valid driver's licence
Willingness to travel extensively within the region
Ability to work flexible hours when required
Ability to manage multiple sales offices and teams
Strong stakeholder engagement capability
Experience in managing broker and advisor distribution channels
Proficiency in CRM and sales performance systems


Closing date: 8 April 2026