Desktop Technician at City of Tshwane

Job purpose


To provide ICT functional support to computer end users in the City of Tshwane


Appointment requirements


An appropriate three-year career-related tertiary qualification (degree or national diploma) in Information Technology, Computer Science or any other ICT related study field
CompTIA A+ Certification
At least two years' experience in an ICT desktop support environment
Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost


Personal attributes and/or competencies


Planning and organising skills; oral communication skills; data conversion ability; user support skills; communication skills; cognitive ability


Primary functions


Set up, configure and install new hardware equipment
Perform software and hardware maintenance
Provide efficient technical support to all end users
Maintain an inventory of hardware devices
Perform all other technical support and administrative duties
Investigate and resolve hardware and software faults
Ensure that daily service-level agreements are met