Responsibilities
Monitor competition and keep abreast of the channel service developments.
Design and implement strategies to drive revenue on all channels.
Support the implementation of new projects and change requests related to digital banking services.
Collaborate with cross-functional teams to develop effective campaigns and improve existing services.
Identify and pursue new business opportunities for the bank's digital banking products, including partnerships.
Develop and implement a customer acquisition strategy that supports the bank's growth targets.
Maintain a good working relationship with internal and external customers to enable improved service levels and deliverables.
Compliance, awareness and understanding of the regulatory framework, requirements related to data protection, AML, electronic payments etc.
Ensure the provision of ongoing training and development to all employees.
Create and execute campaigns across various digital channels to drive customer acquisition, using data to measure effectiveness and optimize campaigns.
Develop operating procedures for digital banking operations.
Monitor, report on key metrics and performance indicators for customer acquisition initiatives, and use data to inform decision-making and optimize performance.
Limit and reduce risk exposures by monitoring digital transactions and customer activities for potential fraud or security breaches.
Carry out any other task as required by the management.
Job Requirements / Skills
Bachelor's Degree in Banking & Finance, Computer Science or related field.
Minimum of 3 years experience in digital banking in a reputable financial institution.
Excellent IT & Data Analysis Skills.
Knowledge of Financial Regulations.
A team player, customer-centric and problem-solving skills.
Certification in Digital Banking, Cybersecurity would be an added advantage.
Familiarity with Core banking software and digital banking platform.
Why Work with Bosak Microfinance Bank Limited?
If you desire to work in an organization where employee motivation is key and passion is rewarded, then Bosak MFB might be the place for you.
We are committed to building an open and rewarding work environment where all employees have equal opportunities for growth to realize their full potential.
Our remuneration and employee welfare packages are among the best in the industry.
Benefits
Salary: N250,000 - N350,000 Monthly.
HMO
Constant Training and Development
Leave & Passage Allowance
13th Month.