Job Advert Summary
An Exciting new opportunity has become available within Hollard Group Risk. We are looking to recruit a Disability Claims Assessor
The incumbent will be responsible and accountable for assessing, reviewing and managing Capital Disability, Dread Disease and Income Disability claims and any other claims which need a medical assessment component. The person will need to ensure that the standard of decisions taken is equitable and made in accordance with the principles and philosophy of our company. The incumbent will need to ensure that service level agreements are adhered to and that claims are assessed and reviewed to the clients' satisfaction.
KEY RESPONSIBILITIES:
To assess claims consistently and to ensure that claims assessment and disability management practice is in line with the market but also in line with the company values
To liaise with and provide clients with feedback professionally
To plan return to work programmes for claims needing active management
To keep records and update systems
To ensure effective client engagement
Required Knowledge and Experience
Ability to work with various stakeholders
Integrity
Patience and tolerance
Self-management
Strong role model, able to command respect
Proactive, capable of identifying and initiating change
Results and action orientated
Ability to deal with stressful environment and situations
Empathy
Educational Requirements
Matric
Postgraduate medically aligned degree is required eg. Occupational therapy / Physiotherapy
3-5 years clinical experience /claims assessing experience in Group Risk environment with exposure to Income Disability Claims, Capital Disability and Dread Disease claims
Insurance related studies
Deadline:21st April,2026