Divisional Manager(External Applications Only - OPS 4) at Cashbuild

Description:


Protect and grow market share and profitably within a Division in accordance to the Division and Company strategy.


Requirement:


Grade 12 with at least 5 (five) years retail management experience
Valid Drivers license and must be able and willing to travel extensively
Valid ID or valid work permit (local)
Must have strong accounting skills
Must be able to work under pressure
Must be computer literate
Must have strong leadership skills
Must have strong administrative skills
Must have own transport and cell phone
Must have sound knowledge of OHSA
Must have strong Human Resource skills


Key Performance Area:
Strategic Management


Develop, implement, and manage a strategic plan for the Division ensuring it is aligned with the overall Operations strategy and strategic initiatives
Take immediate action on any non-compliance once identified.


Grow and Protect Market Share


Grow transactions, sales and market share in the division as defined in the budget
Achieve sales budgets and growth objectives
Manage and promote the customer loyalty programmes and 3rd party credit
Develop action plans to protect the markets where competitors are entering the markets.
Ensure Store Business plans within the division are implemented and updated when required


Customer Service


Manage the implementation and monitoring of the Customer Service strategy in the by store within the division
Ensure an effective Delivery Service is maintained by store within the division as per company policy
Grow and maintain VIC and charge card client base by store within the division
Recommend Range improvements to suite the market by store within the division


Asset Control


Manage and control shrinkage within by store within the division as per policy
Protect Assets (Cash, Stock and Fixed) by store within the division
Managing Debtors within by store within the division
Analyze security requirements and recommend changes by store within the division.
Ensure physical security measures by store within the division are implemented and maintained.


Business Trade Licenses (Countries)


Ensure that all relevant Trade Licenses are up to date and renewed timeously, where applicable


Human Resource Management


Manage manpower requirements by store within the division in line with the Company and Division strategy
Ensure Succession Planning & Career pathing is in place by store within the division
Ensure open communication / relations with the Store Employee Forum, management and staff.
Ensure training & Development is in place by store within the division.
Manage Employee Relations by store within the division


Maintaining Store Standards


Conduct quarterly Divisional Manager checklists walks by store within the division
Ensure implementation of agreed Action Plans (PIP's) where necessary by store within the division
Monitor adherence of Company standard compliance by store within the division
Ensure maintenance of housekeeping standards by store within the division
Ensure merchandising policies and standards are adhered to by store within the division
Ensure ready for business is implemented by store within the division
Ensure lighting, store and racking is maintained in good condition by store within the division


Stock Management


Ensure stock is ordered and received as per policy by store within the division
Ensure that damage stock is cleared as per policy by store within the division
Develop and implement Obsolete / deranged stock action plans as per policy by store within the division
Manage the slow-moving stock as per policy by store within the division
Develop and implement excess stock action plans as per policy by store within the division


Store Safety (OHSA) Standards


Manage Safety aspects by store within the division in line with local (OHSA) and/or neighbouring Countries legislation:
Ensure all required checklists are completed
Ensure appointment of all OHSA representatives for the stores within the division as per OHSA Act or if required as per relevant country legislation
Investigate, report and manage OHSA Incidents


Expense management


Manage the Stores in the division to the Financial Model and benchmarks
Maintenance of expenses in line with budget by store within the division


Insurance Claims Administration


Report all incidents to the relevant insurer.
Liaison with relevant insurer on the claim particulars and validity of the claim
Submission of documentation to the relevant insurer.


Management of CB Way


Implement and maintain controls and disciplines as per the CB Way by store within the division