Divisional Manager - Irrigation & Plumbing Department at Brights Hardware

Job Description


Purpose: The role aims to drive sales growth, maximise profitability and increase account penetration within a designated territory or market segment. Key responsibilities include effectively selling company products and services, sourcing new customers, following up on leads and maintaining existing business relationships to deliver exceptional customer service, driving sales and promoting business growth, ultimately contributing to sustainable profit margins.


KEY RESPONSIBILITIES:


Maintain and achieve 10% monthly growth.
Manage business operations in assigned division to achieve company goals.
Evaluate divisional performance, identify areas of improvement and recommend and implement new strategies for performance improvement.
Resolve business issues, address customer and team enquiries and ensure timely deliveries.
Lead and develop a high-performing team, including recruitment, training and development.
Identify resources, assign workloads, and manage schedules to ensure timely deliveries.
Assist in employee recruitment, performance evaluation promotion, retention and termination activities.
Identify skill gaps and provide appropriate training for team members.
Drive operational efficiency, implement best practices and maintain quality and productivity
Identify cost-reduction initiatives, manage stock efficiently and reduce dormant stock levels
Identify areas of improvement and concern and develop action plans.
Prepare and submit monthly SWOT reports and action plans
Reduce dormant in the division.
Manage stock efficiently in the department.


REQUIREMENTS:


Matric or Equivalent
Minimum NQF Level 5 in Business related studies
5 years managerial experience
10 years Hardware Retail experience
Valid driver's license
Have a valid Driver's Licence
Have own vehicle (advantage)
Dispute management & Prevention training
Ability to deal with ER (Initiate & Chairing Disciplinary Enquiry)
Training/Experience with Talent Acquisition
Excellent team leader with self-motivation
Ability to multitask
Ability to communicate clearly & effectively (verbal & written) at all levels
Leadership Skills (monitoring, evaluations, planning, time management & organizing skills)
Analytical, Problem solving, conflict resolution & employee relations skills
Good customer service, interpersonal and organizational skills
Operational and people management skills
Microsoft Office (Internet, E-mails, Word & Excel)