Documentation Administrator at DHL

Job Purpose:


Administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.


Key Tasks:


Under direct supervision, support delivery of import/ export processes and activities to optimize service and performance
Perform assigned tasks of generally repetitive nature for documentation such as receiving, reconciling, consolidating/ summarizing documents and information
Undertake data capturing activities, feed data into relevant operating system and set up master data for transactions
Screen paperwork, update documentation and support in documentation archiving processes
Execute filing of import/ export entries
Maintain customer part lists
Support/ maintain operational systems as per instructions
Execute back-office duties such as scanning, filing, reporting, etc.
Collect data to draft reports and updates for performance monitoring to support other team members
Follow defined processes, systems and methods for delivery of assigned tasks
Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance


Skills:


Bill of Lading, Business Operations, Customs Regulations, Data Entry, Data Integrity, freight forwarding, Import Regulations, IT Operations, Microsoft Excel, Process Operation


Qualifications & Key Requirements:

Education Level


Vocational/Specialized/Technical/Certification


Experience Level


Less than 2 years